Our Goal: A Customer Who’d Refer Us To Anyone

At Den & Burrow, our goal at the end of a home project is to have a happy customer who would refer us to anyone and everyone. For our custom home design and construction work in Lincoln, Nebraska, that means paying attention to the experience of working together as well as the home we’re building.

Who you work with matters

That’s how we think about the relationship from the beginning. Customers are a huge part of what we do. We’re helping a family make decisions about a home, and those decisions involve their priorities, their budget and how they want to live.

Before choosing a builder, ask who will lead the design and who will run construction. Knowing those roles gives you a clearer picture of the people you’ll be working with.

At Den & Burrow, Alec Calzada leads architectural design and operations. Colten Roth, a licensed Nebraska contractor, runs the builds, including subcontractors, scheduling and the job site.

Keep the design connected to the build

We began as a drafting and design firm and added construction. The people who draw a home also build it, so builder input shapes the drawings.

Our process includes live design sessions in a 3D model, where we can update a plan in real time. A written project brief records what the project is meant to accomplish.

For someone planning a custom home, those are useful things to ask about: how will your priorities be captured, and how will construction considerations inform the design?

Be clear about costs and problems along the way

The dream and the budget rarely match up. Understanding that early gives the design conversation a more realistic starting point.

Our construction process uses open-book cost-plus pricing, meaning project costs are shared and a builder’s fee is added. We also communicate the same day when problems come up. Those conversations matter throughout a build, not just at the end.

A referral is something we want to earn through that working relationship. If you’re considering a custom home in Lincoln, call 402-690-3567 to talk with Den & Burrow about your plans.